Chris Gusty

Mend

Mend

Deloitte

Deloitte

LinkedIn

Over 10 years of executive strategy & operations leadership to help you grow your business.

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Operations Leadership Finance & Investor Relations Strategy & Go-to-Market
Chris Gusty headshot

About Me

After spending years building Mend from the ground up as COO — scaling the team, raising capital, and designing the operating model — I made a deliberate decision to take everything I'd learned and apply it more broadly. Today I work as a fractional executive and consultant, partnering with founders and leadership teams across industries to bring the same strategic rigor and operational discipline that helped Mend grow. I'm motivated by the challenge of helping multiple companies navigate their most critical growth stages.

Experience

Mend

Mend Labs

Chief Operating Officer

Scaled a venture-backed startup from founding to 40+ employees, leading $25M+ in fundraising and building the full operating model.
  • Scaled a venture-backed startup from founding stage to 40+ employees, designing the operating model, org structure, and go-to-market strategy from scratch
  • Led $25M+ in fundraising across Seed–Series A, owning investor narrative, financial modeling, due diligence, and stakeholder management
  • Built and managed the full P&L, standing up finance, operations, and performance management functions across the organization
  • Drove business development and partnerships, signing 20+ B2B contracts and building an ecosystem serving 10,000+ end users
  • Designed and deployed internal data infrastructure, analytics environments, and applied AI workflows to improve operational efficiency and decision-making
  • Implemented Operating Cadence and OKRs, KPI frameworks, and cross-functional planning processes to drive accountability
Deloitte

Deloitte

Management Consultant

Advised large organizations on technology strategy, led platform upgrades contributing to $150M+ in contract value.
  • Advised large organizations on technology strategy and how to adopt new tools and platforms to work more efficiently
  • Built innovation and product roadmaps for Deloitte's global network, helping teams across international markets develop and launch new offerings
  • Led platform upgrades and automation projects that improved how teams deliver work, contributing to $150M+ in contract value
  • Managed cross-functional teams across engineering, product, and operations to keep complex programs on track

Other Credentials

  • AI in Healthcare (Stanford, 2024) · Drug & Medical Device Development (MIT, 2020)
  • Financial Modeling & Valuation Analyst, CFI (2025)
  • Certified Revenue Cycle Representative (HFMA) · AWS Solutions Architect, Associate
  • Primary Ventures Mastermind Network Member
  • BS, Mechanical Engineering — University of Maryland

Fractional Services

Whether you need hands-on operational leadership, financial strategy for your next raise, or a sharper go-to-market plan, I embed directly with your team to deliver results — not decks.

Design and implement the operating infrastructure your company needs to scale with clarity and accountability.

  • Operating Cadence and OKRs
  • Cross-Functional Management
  • Process Design & Optimization
  • KPI Strategy
  • Operating Infrastructure Setup
  • AI Operations
  • Other COO Services

Build financial rigor and investor confidence from seed through growth stage and beyond.

  • Financial Modeling
  • Fundraising Support
  • Pitch Decks and Due Diligence
  • Strategic Finance
  • Other CFO Services

Sharpen your market position and build a go-to-market engine that drives sustainable growth.

  • Competitor & Market Research
  • Business Plan Advisory
  • Go To Market Strategy
  • AI Strategy
  • Value Creation
  • Product Management

Operations Leadership

Design and implement the operating infrastructure your company needs to scale with clarity and accountability.

  • Operating Cadence and OKRs
  • Cross-Functional Management
  • Process Design & Optimization
  • KPI Strategy
  • Operating Infrastructure Setup
  • AI Operations
  • Other COO Services

Finance & Investor Relations

Build financial rigor and investor confidence from seed through growth stage and beyond.

  • Financial Modeling
  • Fundraising Support
  • Pitch Decks and Due Diligence
  • Strategic Finance
  • Other CFO Services

Strategy & GTM

Sharpen your market position and build a go-to-market engine that drives sustainable growth.

  • Competitor & Market Research
  • Business Plan Advisory
  • Go To Market Strategy
  • AI Strategy
  • Value Creation
  • Product Management

Book a complimentary 15-minute call to discuss your business needs and whether we're a good fit to work together.

Book a Discovery Call

Why Work with Fractional Teammates

Hiring full-time executives is expensive and slow. A fractional partner gives you the strategic horsepower you need right now, calibrated to your stage and budget.

Senior talent with a focused budget

Get C-Level strategy & execution at a fraction of the monthly burn, to focus your funds on growth.

Free up time for high-leverage work

Offload your back office to someone you can trust, so you can focus on your product, and customers.

Built to move fast

No 90 day onboarding time. Leverage existing processes and frameworks to realize immediate value.

Get in Touch

Ready to talk? Book a time that works for you.

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Chris Gusty